Privacy Policy

Effective Date: May 28, 2025
At Cherished Memories Photography, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and engage with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information when you place an order, respond to a survey, or fill out a form on our site. The types of personal data we may collect include:
  • Personal Information: Name, email address, mailing address, phone number, student name, school.
  • Transaction Information: Credit card details (processed securely via a third-party payment processor).
  • Survey/Feedback Responses: Information provided in surveys or feedback forms.
You may also visit our site anonymously, though certain services may require you to provide personal information.

2. How We Use Your Information

We use the information we collect for the following purposes:
  • Personalizing Your Experience: To tailor our services and communications to better meet your needs.
  • Improving Customer Service: To provide effective support and respond to your inquiries and requests.
  • Processing Transactions: To process and fulfill your orders and requests.
  • Email Communications: To send order updates, promotional offers, newsletters, and other communications you’ve agreed to receive. You may opt-out of these emails at any time using the unsubscribe link in the email.
We will never sell, trade, or transfer your personally identifiable information to third parties without your consent, except to trusted third-party service providers assisting in operating our website or fulfilling orders.

3. How We Protect Your Information

We implement security measures to safeguard your personal information. All sensitive data (such as credit card details) is transmitted using Secure Socket Layer (SSL) encryption and stored in secure databases accessible only by authorized personnel. We do not store sensitive payment information longer than necessary (up to 60 days after the transaction).

4. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track site interactions and improve our service offerings. We may contract with third-party service providers (e.g., Google Analytics) to analyze site traffic, but they are restricted to using data for our purposes only.
You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of the site.

5. Social Media and Promotional Use

Customer Sharing: You may share your purchased photographs on social media platforms. We encourage proper crediting by tagging Cherished Memories Photography and using relevant hashtags, but this is not a requirement.
Company Use of Photos: When you choose to be photographed, you grant Cherished Memories Photography permission to use the images for promotional purposes, including sharing them on our social media pages, website, and marketing materials. This may include showcasing your photos on Facebook, Instagram, or other platforms. We will make reasonable efforts to avoid identifying minors without explicit consent.
Opting Out: If you do not wish for your photos to be used for promotional purposes, you may contact us to opt out. We will respect your preference, though previously shared photos may remain visible on public platforms.

6. Do We Share Your Information with Third Parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties. However, we may share non-personally identifiable information with third parties for marketing, advertising, or analytics purposes.
We may also release your information when required to comply with legal obligations, enforce our site policies, or protect our or others’ rights, property, or safety.

7. Data Retention and Deletion

We retain your personal data for as long as necessary to provide services and meet legal requirements. If you request to delete your data, we will process your request in accordance with applicable laws and delete the data when no longer necessary for business or legal purposes.

8. Children’s Privacy

We do not collect information from children under the age of 13. Our services are intended for individuals over 13 years of age. If we learn that we have inadvertently collected information from a child under 13, we will delete it as soon as possible.

9. Your Rights and Choices

You have the right to:
  • Access the personal information we have collected about you.
  • Request corrections or updates to your information.
  • Request the deletion of your personal information (subject to applicable laws).
  • Opt-out of receiving promotional emails or communications at any time by following the unsubscribe instructions in the emails.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective as of the updated date. Please check this page regularly for any updates.

 

11. Communications via Text Message and Email

As a school photography provider operating in California, we partner directly with schools to deliver photography services to students and their families. With school authorization, we may collect and use parent or guardian contact information—including mobile numbers and email addresses—to communicate important information related to school photography.
These communications may include, but are not limited to:
  • Appointment reminders, order updates, promotional offers, yearbook deadlines, and other school photography-related notifications.

Consent and Compliance

  • By providing your mobile number or email through a school, online form, or photography-related activity, you consent to receive communications from us.
  • Communications are sent only with school permission or direct opt-in from the parent or guardian.
  • Message and data rates may apply for text messages.
  • Message frequency may vary.
  • You may opt out at any time by:
    • Replying STOP to text messages
    • Replying HELP for assistance
    • Clicking “Unsubscribe” in promotional emails
    • Contacting us directly
We do not sell, share, or rent your contact information to third-party marketers. Your mobile and email information is used solely to support your school’s photography program and our related services.

 

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us via our Contact Us Form, click here.
Cherished Memories Photography
31900 Mission Trail Road, Suite 220, Lake Elsinore, CA United States
Email: [email protected]
Phone: (951) 304-4133